Alder Operations / Orders

ORDER #AP-10388

Ready for pickupPaidPickup · DowntownPickup todayPickup not collected

Pickup not collected · owner Downtown StoreHeld since Sep 28. Reminder sent Sep 30; second text due today.

Order timeline

Placed Mon Sep 28, 3:30 pm

Order placed(done)
Online store, pickup selected
CustomerMon Sep 28, 3:30 pm
Payment captured(done)
Handled by the external payment provider
Payments
Inventory allocated(done)
1 line reserved at Downtown Store
System
Picked from the floor(done)
1 item pulled at Downtown Store
Store team
Ready for pickupNow(current)
Waiting for the customer
Store teamNow · Ready 4d
Collected(upcoming)
Confirmation or ID at the counter
Customer

Allocated from

Product	SKU	Qty	Price	Allocated from
Cove Creek FleeceRust · S	AP-FL-4120	1	$89	Downtown Store5 on hand

None on this order yet

Request from the customer's account or at either store counter, picking lines from this order.
Receive and inspect: condition and disposition are recorded on the return (Returns).
Refund and restock post back here: payment status changes and stock returns to the line's location.

Returns open once the order is shipped or collected.

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one order

Customer account: order pageThe customer sees this status and tracking, in plain words, the moment it changes here.
Customer service: CS-5104Pickup reminder. The rep sees this order beside the conversation.
Fulfillment boardCard in Packed (ready at counter), with the same exception flag.
Inventory1 line reserved at Downtown Store; availability on the storefront already reflects it.
ReportingCounted in channel sales and in order-to-ship time once shipped.
Accounting and messagingSale and refund go to accounting nightly; shipped and ready texts fire from this record.

Status: Paid
Detail: Authorized and captured through the external payment provider. No card data is stored by Alder & Pine.
Total: $95.23