Address check · owner Customer serviceRural route address could not be verified by the carrier.
Order timeline
Placed Wed Sep 30, 9:18 am
Order placed(done)
Online store, ground shipping
CustomerWed Sep 30, 9:18 am
Payment captured(done)
Handled by the external payment provider
Payments
Inventory allocated(done)
2 lines reserved at the Fulfillment Center
System
PickedNow(current)
Reserved; waiting for a picker
FulfillmentNow · 1d 3h
Packed(upcoming)
Packing slip, care card, returns instructions
Fulfillment
Label purchased, shipped(upcoming)
Ground · 1 package
Shipping tool
Delivered(upcoming)
Carrier delivery scan
Carrier
Items · 2
Allocated from
| Product | SKU | Qty | Price | Allocated from |
|---|---|---|---|---|
 Porch Light Camp ChairClay · One Size | NF-CH-3305 | 1 | $79 | Fulfillment Center26 on hand |
| Millrace 10-inch Camp SkilletSeasoned Iron · 10 in | MR-SK-1010 | 1 | $49 | Fulfillment Center40 on hand |
- Subtotal
- $128.00
- Shipping
- Free
- Tax
- $8.96
- Total
- $136.96
Refunds and returns
None on this order yet
- Request from the customer's account or at either store counter, picking lines from this order.
- Receive and inspect: condition and disposition are recorded on the return (Returns).
- Refund and restock post back here: payment status changes and stock returns to the line's location.
Returns open once the order is shipped or collected.
Internal notes
Visible to staff only
No notes yet.
Prototype: notes stay in this browser tab
Same record everywhere
one order
- Customer account: order pageThe customer sees this status and tracking, in plain words, the moment it changes here.
- Customer service: CS-5118Delivery address not recognized. The rep sees this order beside the conversation.
- Fulfillment boardCard in Allocated, with the same exception flag.
- Inventory2 lines reserved at Fulfillment Center; availability on the storefront already reflects it.
- ReportingCounted in channel sales and in order-to-ship time once shipped.
- Accounting and messagingSale and refund go to accounting nightly; shipped and ready texts fire from this record.
Customer
- Name
- Frank Doyle
- Since
- 2022 · Blaze Club
- [email protected]
- Orders
- 6 lifetime
Payment
- Status
- Paid
- Detail
- Authorized and captured through the external payment provider. No card data is stored by Alder & Pine.
- Total
- $136.96
Shipment and tracking
- Method
- Ship · Ground
- Inventory
- Fulfillment Center
- Label
- Not yet purchased
Customer messages sent
- EmailYour order is confirmedWed Sep 30, 9:18 am