Jordan Ellis, RN

01 — Introduction

About Jordan

Jordan is a registered nurse and community care navigator at Laurelwell's Family & Community Center. He helps patients work through the practical steps that can make care difficult to reach, from understanding a referral to coordinating follow-up and connecting with transportation and community resources.

He is not a primary-care provider, and he does not replace one. He works alongside them, so a patient's care team knows who is handling the next step and the patient does not have to carry the whole plan alone. For Jordan, getting there and getting help are part of care.

02 — Areas of support

Where Jordan can help

• Care navigation
• Referral coordination
• Transportation resources
• Community-resource connections
• Follow-up planning
• Patient education

03 — Approach to care

How Jordan works with patients

Jordan starts with the barrier, not the diagnosis: a missed ride, a referral nobody explained, a form that does not make sense. He maps out what is in the way, lines up the right resource, and confirms who owns each next step. He stays in touch through the follow-up so patients are not left to sort it out on their own.

What you can expect

What you can expect

• Find the right resource

  Understand which support fits your situation.

• Remove barriers

  Address transportation and other access needs.

• Stay connected

  Know who is responsible for the next step.